Support is now located within your control panel.
From with your control panel you have access to training videos,
a set up wizard, documentation and email auto-configuration scripts.
Logging into your control panel
Logging into web mail
The username is your full email addresses
and that email account password.
Logging into our Customer Billing and Support Ticket Portal
Our back up system does a nightly back up of your files and stores them for five days. To have a restoral done, please open a trouble ticket requesting the magnitude required.helpdesk @ burnthost.com
Many of your questions may be answered by logging into you Customer Billing and Support Ticket Portal. If you have any questions or concerns you can open a ticket by sending an email to:billsupport @ burnthost.com
If you are having any trouble contact us at:
helpdesk @ burnthost.com