Support
Support is now located within your control panel.
From with your control panel you have access to training videos,
a set up wizard, documentation and email auto-configuration scripts.

Logging into your control panel
http://www.yourdomain.com/cpanel

Logging into web mail
http://www.yourdomain.com/webmail
The username is your full email addresses
and that email account password.

Logging into our Customer Billing and Support Ticket Portal
http:www.burnthost.com/clients

Access Back-ups
Our back up system does a nightly back up of your files and stores them for five days. To have a restoral done, please open a trouble ticket requesting the magnitude required.helpdesk @ burnthost.com

Accounting Issues
Many of your questions may be answered by logging into you Customer Billing and Support Ticket Portal. If you have any questions or concerns you can open a ticket by sending an email to:billsupport @ burnthost.com

If you are having any trouble contact us at:
helpdesk @ burnthost.com

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